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Technician recording equipment details from a system data plate

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Warranty

Warranty coverage varies by manufacturer, product, and installation. We publish specific terms only once they are confirmed.

Starting a warranty question

Identify the system

Model and serial number, or clear photos of the unit and its label.

Describe the issue

What changed, when it started, and what you have already tried.

Provide install details

Approximate installation date and who performed it.

Registering your system makes this faster, because the installation record is already on file.

What to have ready before you contact us

  • Model and serial number from the unit label
  • Approximate installation date
  • Who installed the system, if it was not Liquid Tec
  • A clear description of the issue and when it started
  • Any prior service or repairs related to the issue

How a warranty question is handled

We start by confirming the system and reviewing what is covered under the manufacturer's terms for that specific product. From there, we outline what documentation or inspection is needed and what the likely next step looks like.

Coverage differs by manufacturer, by product line, and sometimes by how the system was installed. We will not state that something is covered, or how long coverage lasts, until we have confirmed it against the manufacturer's documentation for your exact product.

Pending verification

Manufacturer warranty terms

Coverage lengths, covered components, exclusions, and transferability publish only from verified manufacturer documentation.

Pending verification

Liquid Tec workmanship warranty

Any labor or workmanship guarantee is published only from client-approved terms.

Related

01
02
Installation & service
Request a service visit
03
Manuals & care
General care guidance

Ask a warranty question

We only use these details to respond to your request.